Sales Policy

Effective Date: March 11, 2025

At SHOPTOPIS, we are committed to providing high-quality pet accessories and home essentials while ensuring a smooth shopping experience. This Sales Policy outlines the terms and conditions for purchases made on our website https://shoptopis.xyz/.

1. Order Processing

  • All orders are processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive an order confirmation email and tracking details once your order has been shipped.

2. Pricing & Payments

  • All prices are listed in USD and are subject to change without notice.
  • We accept major payment methods, including credit/debit cards, PayPal, and other secure payment options.
  • SHOPTOPIS is not responsible for additional bank fees or currency conversion charges applied by your payment provider.

3. Shipping & Delivery

  • We offer standard and expedited shipping options based on your location.
  • Estimated delivery times vary between 5-15 business days, depending on the destination.
  • SHOPTOPIS is not responsible for delays caused by carriers, customs, or unforeseen circumstances.
  • Customers are responsible for providing accurate shipping information. Any additional shipping fees due to incorrect addresses will be charged to the customer.

4. Order Cancellation & Modifications

  • Customers can cancel or modify their orders within 12 hours of purchase by contacting our support team.
  • Once an order is processed for shipment, it cannot be canceled or changed.

5. Return & Refund Policy

  • We accept returns within 30 days of delivery, subject to our Refund and Return Policy.
  • Refunds will be issued to the original payment method within 5-10 business days after return approval.

6. Product Availability & Out-of-Stock Items

  • In rare cases, an item may go out of stock after purchase. If this occurs, we will notify you and offer either:
    • A full refund, or
    • A replacement product of equal value.

7. Promotions & Discounts

  • Discount codes and promotions cannot be combined unless stated otherwise.
  • Promotional offers are valid for a limited time and may be modified or discontinued at our discretion.

8. Fraud Prevention

  • To ensure a secure shopping experience, SHOPTOPIS reserves the right to cancel any order suspected of fraud.
  • If flagged for verification, customers may be required to provide additional proof of identity.

9. Contact Information

For any inquiries related to our sales policy, feel free to reach out to our support team:

📍 Street: 398 Wilkinson Court, Fort Myers, Florida, United States
📞 Phone Number: 239-771-0122
📧 Email: contact@shoptopis.xyz
🌐 Website: https://shoptopis.xyz/

By making a purchase on SHOPTOPIS, you agree to abide by this Sales Policy. We appreciate your trust and support! 🐾